Privacy Policy

Last updated: October 2026

1. Information We Collect

NY Plumbing respects your privacy. When you contact our telephone hotline at (315) 202-8009, we collect only the necessary details required to dispatch plumbing and heating technicians to your address in Gravesend, Brooklyn. This includes your name, service address, telephone number, and descriptions of the mechanical emergency.

2. Use of Collected Data

Information gathered during service communications is used exclusively to schedule appointments, deliver on-site mechanical repairs, process invoices, and provide follow-up customer care. We do not sell, rent, trade, or distribute your personal details to third-party marketing brokers.

3. Technical Log Records

Our web servers record standard anonymous access logs including your IP address, browser user-agent, referring URLs, and access timestamps to detect security threats, diagnose network faults, and preserve server integrity.

4. Data Safeguards

We implement industry-standard physical, administrative, and technological protections to safeguard all customer records against unauthorized access, loss, or disclosure.

5. Privacy Contact

If you have any questions regarding this Privacy Policy, please contact our dispatch office directly at (315) 202-8009.